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Technology

Systems that move your numbers.

A system earns its place when a number moves. We choose your platforms, set them up on your own accounts and connect them to your books. Then we watch the number.

An engineer kneeling at an open server rack with a torch while a colleague with a notebook asks him a question from the glass door
What a set-up changes

The same riders, a different day

A sample dispatch desk, before and after its rules were set to the cost of one drop.

Sample · A dispatch desk, six weeks
Dispatch

Set to the cost of one drop

We set up Tookan for dispatch and Yelo for storefronts on your account, under your own agreement with the vendor, and connect the ledger you already run.

90%

Of your drops assigned with no hand

Up from under half. Your dispatchers handle the exceptions.

Minutes from order to rider

  1. Set-up changed
PAR 3
  1. 11
  2. 10
  3. 11
  4. 8
  5. 5
  6. 3

BeforeAfter

You against par

  • Orders per rider hour2.1PAR 3.0
  • First-attempt success82%PAR 94%
  • Tasks matched to an order71%PAR 99%
  • 46% to 90%Drops with no hand
  • 11 to 3Minutes to assign a rider
  • 1Set of numbers

Three pages

What we set up, what we connect and what we automate.

AI in operations

The repeated work, done before you ask

AI takes the work that is frequent and recorded.

Sample · A back office, one week
Automation

Where the hours go back to you

Order intake, dispatch exceptions, customer replies and matching cash to orders. See the full view.

85hours

A week of work done by hand

Par is twelve. The rest goes back to your team.

Where a back-office week goes, in hours

  • 31Matching cash to orders
  • 22Fixing dispatch exceptions
  • 18Answering where an order is
  • 14Keying in orders

Of every hundred customer questions

Answered with no wait 38Par 85

  • 85 to 12Hours a week by hand
  • 64% to 98%Cash matched to orders
  • 4Jobs handed over

Related

Bring last month. Leave with a score.

Sit down with Qasim Abbas. One table, your numbers, and a clear read on where you stand against par.