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Capabilities

Seven ways we close the gap.

You have one business and one bank balance. We work on the three places your money is decided: your capital, your customers and your fulfilment. Every piece of work starts from your score against par.

Two founders, a woman in a navy abaya and a man in a white thobe and cap, drawing a route network on a glass wall above the city
Your score

One sheet shows you where you stand

This is what you leave the first session with: your score against par, the three places your money is decided, and what the gap costs you each month.

Sample · A delivery business, six months
The score sheet

Every number you run on, set beside par

You bring last month. We set each number beside par and add them up to one score.

64/ 100

Your score against par

The distance to par is money you earn and do not keep.

Your score, place by place

  • Capital71PAR 100
  • Customer58PAR 100
  • Fulfilment63PAR 100

What one order leaves you, BD

  1. Work starts
PAR 0.340
  1. 0.060
  2. 0.058
  3. 0.064
  4. 0.180
  5. 0.260
  6. 0.310

BeforeAfter

  • BD 9,400The gap, every month
  • 19 to 7Days from delivery to cash
  • 3Fixes to make first
  • 64 to 91Your score, six months on
How it fits

Three places your money is decided

Seven capabilities, grouped by the place they work on. Each panel shows the numbers we read there.

Sample · A delivery business
Capital

The cash and the numbers you run on

Your month closed on time, your cash in view and your funding ready when you need it.

19days

To close your month

Par is six. Every day after that, you decide on old numbers.

Days to close, month by month

PAR 6
  1. 21
  2. 19
  3. 22
  4. 18
  5. 19
  6. 17

Where your cash waits, in days

  • 41With your customers
  • 34In stock on the shelf
  • 19With your carriers
  • BD 38,000Cash freed at par
  • 41 to 21Days from delivery to cash
  • 12% to 100%Invoices checked before you pay
Sample · A delivery business
Customer

Where you sell and what a customer is worth

Which channels you own, which you rent and which market you enter next.

31%

Of your customers order again

Par is more than half. The rest you pay to win twice.

Of every hundred customers

Order again 31Par 52

Where your orders come from

  • 61%Marketplaces you rent
  • 22%Your own app and site
  • 17%Your stores
  • BD 3.400To win one order
  • BD 2.100To win one at par
  • 14% to 7%Orders returned
Sample · A delivery business
Fulfilment

What it costs you to deliver

Your fleet, your partners and your supply.

1.180BD

Your cost for one drop

Par is under a dinar. Your far zones hide inside the average.

Cost per drop by zone, BD

PAR 0.860
  1. 0.840Centre
  2. 0.910North
  3. 1.060South
  4. 1.320East
  5. 1.770West

You against par

  • Orders per rider hour2.1PAR 2.8
  • First-attempt success81%PAR 92%
  • Drops per route24PAR 32
  • BD 0.320Lost on every drop
  • 4 to 1Days a vehicle is off the road
  • 28 to 36Drops per vehicle a day
Sample · A delivery business
All three

The systems and the hands that run them

We set up what you run and we run it with you.

46%

Of your drops assigned with no hand

Par is nine in ten. Every override is a minute you pay for.

Of every hundred drops

Assigned by the system 46Par 90

Minutes from order to rider

  1. Set-up changed
PAR 3
  1. 11
  2. 10
  3. 11
  4. 8
  5. 5
  6. 3

BeforeAfter

  • 11 to 3Minutes to assign a rider
  • 64% to 98%Cash on delivery matched
  • 19 to 6Days to close the month

The work, one page each

Each page sets out what we do for you and what lands on your desk.

Where you start

Start with your score

Every piece of work begins with the Control Diagnostic.

Sample · A delivery business
The Control Diagnostic

Three options, each with its price

We read your numbers with you, set them beside your par and show you where the difference goes. You get one page: where you stand, what is at stake, three options with the capital each one needs, and the path we recommend. See how the Control Diagnostic runs.

3options

On your one page

Each one priced. One recommended.

Capital each option needs, BD thousand

  • Fix the routes12
  • Lease the fleet85
  • Bring delivery in-house240

What each returns a year, BD thousand

  • Fix the routes64
  • Lease the fleet118
  • Bring delivery in-house205
  • BD 112,800At stake a year
  • 5.3xReturn on the first option
  • 1Path we recommend
How we work

Five stages, one person answering to you

Diagnose. Plan. Implement. Manage. Improve.

Sample · A delivery business, stage by stage
Five stages

Your score, stage by stage

One partner answers to you for the work, from the first read to the monthly score. See how we work.

91/ 100

Your score at Improve

Up from the score you walked in with.

Your score at each stage

PAR 100
  1. 64Diagnose
  2. 64Plan
  3. 73Implement
  4. 84Manage
  5. 91Improve

The gap that is left, BD a month

  • Diagnose9,400
  • Implement6,100
  • Manage3,300
  • Improve1,700
  • 5Stages
  • 1Partner answering to you
  • 12Scores a year

Related

Bring last month. Leave with a score.

Sit down with Qasim Abbas. One table, your numbers, and a clear read on where you stand against par.