Make your partners earn the contract.
You rent your fulfilment, so the contract is the service. We run the tender, read every line of every rate card and set the terms. Then we score each partner against par, month after month.
Every partner, on one sheet
A sample retailer with four logistics partners, one year.
What one order costs you to fulfil
Every bid goes side by side, line by line: pick and pack, storage, last mile and returns. You see where each rate sits against par.
BD 4.5an order
What 3PL fulfilment costs you now
Par is BD 3.2. The rate card is where you win BD 1.3 back.
Cost per order by line, BD
On-time delivery by partner, per cent
- 88A
- 93B
- 79C
- 91D
- BD 1.3To win back on each order
- 4Partners on one scorecard
- 79Your lowest on-time score, Partner C
A review you can act on
One scorecard for every provider, reviewed every month. The consequences are written into the contract, so a missed target costs the partner.
11 to 3
Missed service levels a month
Penalties in the new contract now bite.
Missed service levels a month
- New terms
- 11
- 12
- 10
- 6
- 4
- 3
BeforeAfter
Of every hundred pallets
Counted right on arrival 93Par 98
- 11 to 3Missed service levels a month
- 12Partner reviews a year
- 1Scorecard for every provider
Four decisions, made on the evidence
Who carries your customers
A competitive process for 3PL, warehousing and carriers. It ends in our recommended award, with every bid laid out beside the others.
On what terms
Rate cards, service levels, liability and exit rights, read line by line and renegotiated.
How the network is shaped
Where your stock sits, how many nodes you need and what each extra node costs you to serve.
How partners are held to the score
One scorecard across every provider, a fixed review rhythm and consequences in the contract.
From tender to review
- Requests for quotation, bid comparison and contract evaluation for third-party logistics and fulfilment outsourcing.
- Warehouse-provider selection, process and productivity reviews, pick-and-pack cost analysis.
- Stock control, reconciliation and ageing, with the working capital each releases for you.
- Carrier selection and allocation, transport-cost benchmarking and a view of your distribution network.
- Returns and reverse logistics, performance governance across providers and continuity planning.
You hold the customer and rent the fulfilment
E-commerce brands, distributors, importers, retailers, manufacturers and restaurants. When a partner carries your customers, the contract you signed sets the service you get. Our 3PL contract audit is the packaged first step.
Where it connects
- Network and fleet strategyWhere you run the fleet yourself.
- Strategic sourcing and resilienceWhat you buy, and how you stay supplied.
The 18 services in this capability
Each has its own page with who it is for, what you receive and how we work.
- 3PL sourcing and selectionA scored search for the third-party logistics provider that fits the group, ending in a ranked recommendation to the board.
- 3PL RFQ development and bid comparisonA written tender and a like-for-like rebuild of every bid, so the board compares real cost per order.
- 3PL contract evaluation and renegotiationA commercial reading of the provider contract and a negotiated reset of rates, service credits and exit terms.
- Fulfilment outsourcing setupThe design and cut-over plan for moving fulfilment to a provider, with the controls the group keeps.
- Warehouse-provider selectionSelection of warehouse space and providers by cost to serve, location and exit terms.
- Warehouse process and productivity reviewsA review of warehouse flow and labour productivity, stated as cost per line and per order.
- Inventory control and stock reconciliationReconciliation of shelf, warehouse system and ledger, with a count routine the board can rely on.
- Inventory ageing and working-capital optimizationAn ageing view of stock and a plan to release cash held in slow-moving goods.
- Order fulfilment process structuringA written end-to-end order process with owners, handoffs and service levels across channels and providers.
- Pick-and-pack cost analysisA cost-per-order build-up for picking, packing and dispatch, by channel and product.
- Returns and reverse logistics managementA returns policy, route and recovery model that shows what returned goods cost and recover.
- Carrier selection and allocationCarrier choice and order allocation rules, set against cost, coverage and delivery performance.
- Multi-provider performance governanceA common scorecard, review calendar and escalation path for every logistics provider the group uses.
- Supplier and procurement optimizationA spend analysis across suppliers, with consolidation and term resets that the board can verify in the ledger.
- Transportation-cost benchmarkingA lane-by-lane comparison of delivery and freight cost with a market range, ready for negotiation.
- Distribution network assessmentA network model comparing stock-point options on cost to serve, service and capital for the board.
- Outsourced logistics project managementProject management for logistics transitions, with a single accountable lead, milestone control and spend reporting.
- Supply-chain risk and continuity planningA mapped and priced view of supply-chain failure points, with continuity plans the board can invoke.
Related
- Network & Fleet StrategyWhether you own, lease or partner for delivery, and how your network turns a profit.
- 3PL contract auditEvery charge on your 3PL invoices checked against the contract you signed.
- Strategic Sourcing & ResilienceYour sourcing plan, your supplier cover and the money plan for when supply is disrupted.
Bring last month. Leave with a score.
Sit down with Qasim Abbas. One table, your numbers, and a clear read on where you stand against par.