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Technology

Four systems, one set of numbers.

You run on four systems that rarely agree. We connect orders, dispatch, stock and your ledger, so you read one set of numbers. Your cost per delivery lands in the ledger you already run.

An engineer kneeling at an open server rack with a torch while a colleague with a notebook asks him a question from the glass door
What a connection changes

Every field tested with real orders

A sample business, eight weeks before and after its systems were connected.

Sample · A delivery business, eight weeks
Orders to ledger

An order reaches your ledger with no hand

Most integration projects begin with a tool. We begin with a page that lists every field that moves between two systems, who owns it and which system is right when they disagree. Then we test with your real orders.

5days

To close the month

Down from nine. Par is three.

Orders posted to the ledger with no hand, share of all

  1. Connection live
  1. 62%
  2. 64%
  3. 61%
  4. 94%
  5. 97%
  6. 98%

BeforeAfter

You against par

  • Orders posted with no hand62%PAR 98%
  • Stock shown matches stock held84%PAR 99%
  • Deliveries with their cost attached57%PAR 97%

Of every hundred orders

Post to the ledger with no hand 62Par 98

  • 9 to 5Days to close the month
  • 62% to 98%Orders posted with no hand
  • 4 to 1Sets of numbers you read
  • 1Field map, signed off before we build
Principle

Map the data before building the connection

Every field has an owner before any connection exists. Work runs on the systems you already use.

What we connect

Four connections, one reading

Orders

Dispatch and orders

Orders from your storefront, marketplace or call centre reach the dispatch tool with address, time window and payment method intact, and the delivery outcome returns to the order record.

Stock

Point of sale and inventory

Stock shown to your customers matches stock in your store or warehouse, and a picked substitution is recorded as one.

Ledger

Accounting and the ledger

Delivery cost, cash collected and settlements post to whatever ledger you already run, including Xero, with the same account codes your finance team uses.

Reports

Reporting

One reporting layer reads the other four, so contribution per order and cash collected come from live records and not from spreadsheets.

Method

How an integration project runs

We follow the same five stages on every piece of work. Diagnose the current flow of data. Plan the field map and the owner of each field. Implement in a test environment with real orders. Manage the first weeks live. Improve once the first month of reports has been read.

What you receive

At the end you hold four things

  • A field map signed off by finance and operations.
  • A test log of real orders, including failed and returned ones.
  • A runbook that says what to do when a connection stops.
  • An exception report that shows orders that did not post.
Questions

What owners ask

Which systems do you work with?
The ones you already run, and the ones you are choosing between. We assess a platform on whether it connects to your ledger and order flow.
What do you hand over at the end?
A field map signed off by finance and operations, a test log of real orders, a runbook for a stopped connection and an exception report for orders that did not post.

Related

Related

Bring last month. Leave with a score.

Sit down with Qasim Abbas. One table, your numbers, and a clear read on where you stand against par.