Delivery invoice and COD control

We match each carrier invoice line to the order it covers and each cash-on-delivery collection to the remittance that follows it. Differences go into a log with an owner and are chased until the provider corrects the invoice or the cash arrives. The control runs weekly, so every query lands while the provider can still answer it.

• A weekly invoice match: provider invoice lines against delivered orders and the contracted rate card.
• A COD remittance schedule showing cash due, cash received and days outstanding by provider.
• An exception log for each mismatch, with provider, order reference, amount and owner.
• A claims file for chased differences, ready for the provider's finance team.
• A monthly control report to the finance lead and board: cash in transit, recoveries and open items.

• Cash collected by providers arrives on a schedule the board can read, with days outstanding shown by provider.
• Invoice variances are found line by line, and the board reads the value found beside the value recovered.
• Every delivered order is matched to an invoice line.
• Cash in transit at month end appears on the control report as one figure.
• The oldest open exception has an age and an owner, and the board sees both.

Providers collect cash from customers and remit it on their own schedule. Invoices arrive with surcharges and zones the group did not expect. Finance can reconcile the total but not the orders, so overcharges and missing remittances are discovered months later, if at all.

• Cash collected by providers arrives later each month and nobody has measured it.
• Provider invoices are paid in full without line checks.
• Surcharges appear that are not in the rate card.
• The finance team can reconcile totals but not individual orders.
• Disputes with a provider are raised only at renewal.

Merchants and groups selling in markets where cash on delivery is common, and paying delivery providers per order, zone or weight: grocers, restaurant groups, e-commerce brands and distributors in the Gulf.

Qasim Abbas has answered for treasury above USD 50M at group level and set the capital logic behind a blended last-mile fleet of about 1,000 vehicles. He knows what cash sitting with a collector costs, and your COD control keeps that cash visible and on a timetable.

We work from the group's ledger and bank statements and the files each provider supplies. See how fees work.

Can you work from partial data?

Yes. The log lists the orders still to match, and closing that gap becomes the first action.

How does the board follow the cash?

The board reads the monthly control report: cash in transit, recoveries and open items, with the oldest open exception shown by age and owner.

Bring one month of provider invoices and the matching COD statements to a private briefing. We return invoices matched to orders and collections matched to remittances, with the open differences listed.