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Cash-on-delivery reconciliation

Collected at the door. Missing at the bank.

You hand a cash-on-delivery order to a carrier and the money comes back smaller and later. We follow one order from the door to your bank, find where the cash goes, and bring it home to you.

A woman taping a parcel at a crowded packing bench while a man stacks a roll cage and a courier waits at the door
One order, start to finish

Where one order's money goes

A sample cash-on-delivery order: collected at the door, held by your carrier, remitted to you. Every figure is a sample. Yours come from your own files.

Sample · BD per order
  1. Collected at the door6.800
  2. Delivery fee netted off0.480
  3. Cash-on-delivery fee0.350
  4. Returns netted off0.260
  5. Short remittances0.190
  6. Unmatched amounts0.140
  7. Days of waiting0.120
  8. What lands in your bank5.260
You against par

Four numbers, one each

Each stage the cash passes through has one number that tells you how it is doing. A sample operator, read the way we read you.

Sample

  1. Carrier

    Days the carrier holds your cash

    YOU 19PAR 7

    Your rider hands the cash over on day one and you see it weeks later. Those days cost you the use of your own money.

  2. Match

    Share of collections matched to orders

    YOU 82%PAR 98%

    Money lands in your bank as one lump and the orders behind it stay a mystery. An order you cannot find is an order you cannot claim.

  3. Fee

    Cash-on-delivery fee, share of the order

    YOU 5.1%PAR 3.0%

    Your carrier takes its fee at the door, before you see a dinar. It rises with the basket and you pay it on every order.

  4. Short

    Share of orders remitted short

    YOU 6%PAR 1%

    A carrier pays you a little less than it collected and the gap hides in the batch. Each short order is cash you earned and never received.

Signs

You will know these

  • Your bank receives one lump sum and your order file shows another.
  • You accept the carrier statement because checking it line by line takes too long.
  • Returned orders reach you as a deduction with no order number beside it.
  • Which carrier pays you slowest is a guess.
What we do

Four moves on one cash-on-delivery order

Match

We match every order to its money

Each order you collected goes against a line on the carrier statement and a line in your bank. Short, late and missing orders are listed with their value in dinars.

Claim

We claim what is short

Short remittances, deductions and unmatched amounts go back to the carrier as a claim pack. A log shows what you claimed beside what came back.

Price

We price the fee and the wait

The cash-on-delivery fee and the days you wait are counted order by order. You see what each carrier really takes per order.

Settle

We take your settlement terms to the table

Each ask is ranked by its money value. We sit beside you when you ask for faster remittance and a lower fee.

What you get

On your desk

  • Every cash-on-delivery order matched to a remittance line.
  • Your carriers ranked by days held, fee and shortfall.
  • A claims pack for each carrier, ready for you to send.
  • What lands in your bank per order, beside what your customer paid.
  • Your cash forecast, with remittance dates as they arrive.
Questions

What owners ask us

How much cash does my carrier owe me?
The sum of every order it collected that has no matching remittance line. We list it carrier by carrier with the days each balance has run, so you see what is yours and who holds it.
What do I send you?
Three months of carrier statements, your order file and your bank statements. We tell you which carrier we match first.
Which carrier is slowest to pay me?
The one with the most days between delivery and your bank. Matching each order shows those days, and you see the slowest carrier by name.
Can I claim old shortfalls?
Yes. We read each carrier contract first and put the periods still open at the top of your list. Run our COD reconciliation diagnostic on one month of orders for a first read.
Why us

We read cash at the door as treasury

Our founder answered for treasury above USD 50M at group level. We count the cash your carriers hold as part of your liquidity, and we state every finding in dinars.

Related

Bring last month. Leave with a score.

Sit down with Qasim Abbas. One table, your numbers, and a clear read on where you stand against par.