3PL vendor management

We hold your third-party logistics providers to their contracts. We run the group's side of the relationship after signature: we check service levels, read each invoice against the rate card, price change requests and chair the monthly and quarterly reviews. One named lead answers to your board for all of it.

• A vendor file for each 3PL: contract terms, rate card, service levels, liabilities and key dates.
• A monthly service report that checks the provider's figures against the group's own order and stock data.
• An invoice reconciliation against the rate card, with every variance queried and logged.
• A change-request register recording what was asked, what was priced and what was agreed.
• A quarterly review pack for the provider, and a renewal paper for the board six months ahead of expiry.

• Invoices reach payment after they are matched to the rate card, and the gap between invoiced and contracted charges is on the monthly report.
• Order accuracy and dispatch-on-time at the provider are read from the group's own data, beside the provider's figures.
• Stock held at the provider is counted against your records, and the variance between the two is listed every month.
• Before a change in volume or product mix starts, it is priced, and the board sees the share of change requests priced in advance.
• The quarterly review pack reaches you on a known date.

After the contract is signed, attention moves elsewhere. The provider reports its own performance, charges drift from the rate card, stock records diverge, and the first time the group looks closely is at renewal, when it has little to negotiate with.

• Warehouse invoices arrive and are paid without being compared to the contract.
• The provider's monthly report is the only record of its performance.
• Stock counts at the provider differ from the group's own records.
• A change in volume or product mix has not been priced.
• Nobody at the group has visited the site or reviewed the service levels in a year.

Groups that have placed warehousing or fulfilment with one or more 3PLs in Bahrain, the UAE, Qatar, Saudi Arabia, Oman or Kuwait, and that lack a senior person who reads the provider's reports with a commercial eye.

Qasim Abbas has brought more than 20 companies across several countries onto one set of numbers, so he knows where records that disagree are found. We hold every 3PL you use to one set of definitions and one reconciliation.

We work from the provider's warehouse reports and portal, your order system and your ledger. See how fees work.

What happens at renewal?

We bring the board a renewal paper six months ahead with performance, cost and options, so the group negotiates from a record and not from habit.

How do we check the provider's own report?

The board sees the provider's figures set beside the group's own order and stock data, the gap between invoiced and contracted charges, and the stock variance at the provider, all on one monthly service report.

Take one 3PL contract and its latest invoice to a private briefing. We return that invoice read against the contract's rate card, line by line, with the service levels the provider is measured on.