Operations automation

We price the manual routines that run through the group's operations in hours and error cost, then automate them in order of saving. Typical candidates are order entry, status updates, report assembly, reminders, approvals and file transfers between systems.

• A routine inventory listing each manual task, who does it, how frequently and how long it takes.
• A ranking by annual cost, error exposure and ease of automation.
• Rule specifications for the top routines, written so an operations lead can read them.
• Built and tested automations, each with an alert.
• An exceptions register showing every case the automation passed to a person.
• A quarterly review sheet comparing hours before and after.

• Manual hours fall each month, and the hours removed are measured against the inventory.
• Automated routines run cleaner, and their error rate is tracked.
• Fewer automated cases need a human correction.
• Orders get a first action sooner, measured from order received to first action.
• Peak days need fewer admin hours.

Manual routines grow quietly. Each one is small, so none is reviewed, and together they set the group's overhead, its error rate and its speed at peak. Automation applied without a ranking tends to speed up the wrong process.

• Staff re-key the same order or invoice into two systems.
• Reports are assembled by hand on the same day every week.
• Approvals wait in an inbox until someone remembers them.
• Peak days need extra temporary admin staff.
• Nobody can list what is done manually, or how long it takes.

Delivery operators, retailers and distributors where people copy, check and chase information between systems all day, and groups preparing to grow without adding the same number of administrators.

Qasim Abbas worked fundraising through seed, Series A and Series B at Nexxo Pay and QPay International, where capital is always asked what it returns. We rank your routines by cost first, so automation goes where it gives the most hours back.

We build on the platforms the group already holds, including its order system, ledger, messaging and spreadsheet tools. See how fees work.

What do we automate first?

The routine with the highest annual cost that follows clear rules. The ranking shows which it is, and the work starts there.

What do we get first?

A routine inventory listing each manual task, who does it, how often and how long it takes, followed by a ranking by annual cost.

How are the hours removed measured?

Against the inventory, in a quarterly review sheet that compares hours before and after.

Hand us the list of tasks your people dislike most. We cost each one in hours and error, and tell you which are worth automating.